Magento Maintenance & Support

There is no question that Magento is a robust platform that meets the requirements of millions of merchants throughout the world. On the other hand, there is no such software platform around that doesn’t need occasional optimization and upgrading. No matter how happy you are with your current Magento installation, not paying attention to vital security upgrades and other maintenance details can lead to all kinds of problems later on. This is why, for the last two years, here at KodeMatix, we have set aside a special team of highly dedicated professionals to handle Magneto maintenance and support.

Benefits of our Services

1. We have worked on hundreds of different platforms and can easily take care of Magento maintenance issues. 2. We can create custom scripts and other modifications to enable you to get the most from Magento. 3.Never worry about maintenance details and patches when you can contract with us to manage your Magento installation, from start to end.

After Service Support

Here at KodeMatix, we know that maintenance changes may come with a learning curve for you and your staff members. Since we want each customer to have the best possible experience with our Magento maintenance services, we offer the following to each client: 1. Our highly trained, professional, friendly technicians are on hand 24/7 to answer questions and offer insight 2. If there is a problem, we guarantee we can fix it and make your system run better than before 3. We offer lower prices, better follow up, and better quality than other companies in this field

Support and Maintenance Services for Magento

Never worry about your Magento® store again by letting CreativeMinds certified Magento developers take care of all your eCommerce site maintenance needs: development, security, site updates, integrations and much more!

Monthly Magento Support Packages

Service includes Magento extensions updates, routine maintenance, version updates, security audit, and help desk support.

Magento Performance Services

Extensive review of your Magento eCommerce store and suggestions on how to optimize it to work faster.

Magento Consulting

Purchase any number of consulting hours for help in designing or planning your Magento store.

Magento Extension Installation Service

Need help installing an extensions? Our Magento experts will install the extension onto your Magento 1 or Magento 2 store.

Maintenance & Technical Support

We provide a range of Magento Support and Maintenance services in order to keep your store running safe and sound.

Security Patches

Magento releases 1 or 2 security patches every month. You can read up on security patches releases on our blog

Version Upgrades

Magento releases newer minor versions (on an average 1x every quarter). It is recommended to upgrade to the latest version to maintain optimum health of the system.

Site Audit

We perform weekly SEO site audits and encourage your business to update your site regularly as per recommendations from our SEO auditing tools.

Performance Management

We run page speed insight tools including yslow and google pagespeed insights to ensure high performance of the site and update your Magento store as per the recommendations of these tools.

Monitoring/Alerts

We will add your site to an alerting system, which notifies us immediately if your Magento store should experience an outage.

Clean/Roll-up Logs

We will review server logs once per month, fixing issues that may not be visible in logs.

Maintenance & Technical Support

We provide a range of Magento Support and Maintenance services in order to keep your store running safe and sound.

We Have Done It All

Here are the services provided by our Certified Magento support professionals

  • Website is down. Need urgent help!

  • Magento version upgrade!

  • New feature creation

  • Integration with 3rd parties

  • Website loading time reduction

  • Google PageSpeed improvements

  • Magento security patch installation

  • Website migration to different hosting provider

  • Conversion rate optimization

  • Cross-device and functional bug fixing